Shipping policy

We ship Monday through Friday from Idaho, USA.

Tracking information is provided upon request only, all shipments are sent via trackable method when possible.

Orders received by 11AM EST will usually be shipped the same day. Orders placed online after this time will be shipped the following business day.

Free shipping for orders over $35
Free shipping is available to customers with shipping destinations within the continental US only (Hawaii and Alaska excluded).

We ship with tracking via USPS Priority or FedEx, whichever is more ideal depending on the shipping destination. Overnight shipments do not include Saturday or Sunday.

We are not responsible for lost or stolen shipments when delivery has been confirmed by the shipping service. 

FedEx shipments are sent without signature required with one exception: Orders that exceed $300 are always sent with signature required. Contact service@elavonne.com to request your preference prior to delivery, however, we cannot guarantee that all requests will be honored prior to delivery.

International Orders: Duties, Taxes, Fees and Others costs change very often so we ask our customers to do their homework before ordering internationally. Elavonne is not responsible for additional taxes, duties, and/or fees presented to you at customs (in addition to your original shipping amount; this includes brokerage fees). Additionally, while it appears our products are acceptable for shipment into your country, we can't guarantee that they will routinely pass customs. Packages that do not pass customs will not be refunded.

*before tax and additional charges
**after processing if ordered by 12:00 noon PST